Sizes left, prices and size charts from Shopify at that moment, in the customer's language.
× AINGUAs Khushposh's volume more than doubled, its support team didn't have to. AINGU confirms each order, answers stock and size questions, and turns exchanges and refunds into tickets for the right department.
Khushposh makes denim and streetwear — wide legs, barrel jeans, jorts, jackets — sold online. Fit questions dominate the inbox, and the brand's growth this year has been fast: orders through AINGU more than doubled between April and September.
Denim is a sizing conversation. Every order carries a chance of a size exchange, and every unconfirmed cash-on-delivery parcel is a courier fee at risk. At this volume the team needed every order confirmed and every exchange routed to the right person without reading thousands of chats a week.
Sizes left, prices and size charts from Shopify at that moment, in the customer's language.
Every order messaged with its items and total; confirm or cancel with one tap. Cancellations happen before the parcel is packed.
The AI collects the order number, the size wanted and photos, then opens a ticket for the team — it never approves or refuses an exchange itself.
Live tracking and delivery updates from Shopify, sent automatically and answered on request.
Reminders with the real cart, questions answered, orders placed when the customer says yes.
Thousands of tickets routed to the right department with the conversation attached; the AI stays silent while an agent handles the chat.
Measured inside AINGU on 25 September 2026, with test traffic removed. "Answered by AI" counts customer messages that received an AI reply with no human reply needed. A cart counts as recovered only when the customer received a reminder and then completed the purchase.
Twenty minutes, your real catalogue, your real customer questions in your customers' language. No contract, no credit card.